Last Updated: [23-03-2024]

At Blue Grace LTD, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or services.

1. Information We Collect

When you use our services or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment information.

We may collect information about how you interact with our website and services, including IP addresses, browser type, operating system, pages visited, and timestamps.

2. How We Use Your Information

We use your information to provide the services you request, such as processing shipments, generating quotes, scheduling pick-ups, and delivering packages.

We may use your contact information to communicate with you about your shipments, provide updates on our services, respond to inquiries, and send promotional offers or newsletters (if you opt-in).

Your feedback and usage data help us improve our website, services, and customer experience. We may analyze usage patterns, preferences, and trends to enhance our offerings.

3. Information Sharing

We may share your information with trusted third-party service providers who assist us in delivering our services, such as shipping carriers, payment processors, IT providers, and customer support platforms.

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of others.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. These measures include encryption, firewalls, secure data storage, and access controls.

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of others.